About a-ops
a-ops is a volunteer knowledge project by Mario Lohe. There is nothing to buy here, and everything works without an account: reading articles, using tools, looking up terms.a-ops is a volunteer knowledge project by Mario Lohe. There is nothing to buy here, and everything works without an account: reading articles, using tools, looking up terms.a-ops is a volunteer knowledge project by Mario Lohe. There is nothing to buy here, and everything works without an account: reading articles, using tools, looking up terms.a-ops is a volunteer knowledge project by Mario Lohe. There is nothing to buy here, and everything works without an account: reading articles, using tools, looking up terms.
Who writes here
Mario Lohe
Empowering people, scaling systems.Empowering people, scaling systems.Empowering people, scaling systems.Empowering people, scaling systems.
Head of Business Operations with tech expertise. Focus on digital transformation, Operational Excellence, team empowerment, AI integration and organizational development.
Experience
Head of Business Operations
The Stepstone Group · since 2026
The operational link between product and go-to-market: operations transformation and process quality across product, sales and delivery, AI integration with measurable impact, robust interfaces and data-driven decisions.
General Manager
Audiencly
P&L management, organizational transformation for 52 employees, AI strategy, KPI/OKR systems, leadership development.
Head of Operations
Audiencly
Built operations department, process automation, tool consolidation.
Director of Operations, Germany
Havas Creative Group
Operations lead for Germany, cross-agency collaboration, governance.
Head of Project Management
Havas Creative Group
PM team lead, agile methods introduction, delivery excellence.
Chief Product Owner / Director Product
Truma Gerätetechnik
Product strategy, SAFe/LeSS implementation, stakeholder management.
Skills
- Operating Models & Governance
- Agile Transformation (SAFe, LeSS)
- KPI/OKR Systems
- Process Automation & AI
- Stakeholder Management
- Change Management
- Workflow Automation
- RAG & LLM Development
Certifications
- Certified Scrum Product Owner (CSPO)
- Certified Scrum Master (ISM)
- ISO 31000 Risk Management
- ISO 9001 Process Management
- DGQ Quality Management
- Systemic Coach (DCA)
- Hermes v5 Project Management
Languages
- German
- Native
- English
- Fluent
- French
- Conversational
- Dutch
- Conversational
Volunteer work
AI Advisor
Deutsche Umwelthilfe e.V.
since 2024
AI Advisor
Co2Online gGmbH
since 2025
Emergency Medical Services
Düsseldorf/Aachen
since 2022
Volunteer Fire Department
Herzogenrath
How the work is done here
- Where an article relies on sources, they are listed at its end. Once it has been checked again, the date of that check is shown at its top.
- Where AI helps with writing or answering, and how that is labelled, is described under AI transparency.
- Which data your visit produces is described in the privacy policy.
Contact
Notes, corrections and questions are welcome by email.